Corporate policy

To meet the needs and expectations of our stakeholders…

• we contact them regularly and survey them about the quality of our products and services
• we agree clear quality standards and verify that they have been achieved
• we continuously improve and optimise our processes and products/services
• we ensure we have the necessary material and human resources
• we monitor and check the information for stakeholders

To support our employees…

• we deepen their awareness of quality, environmental and safety-related issues by providing them with targeted training and further education
• we involve them in the implementation of improvement measures within their own area of work
• we ensure that our managers lead by example and that we have an open information policy
• we provide progressive working conditions within a socially secure environment

To integrate our suppliers…

• we select them strategically on the basis of our quality and environmental standards
• we foster good cooperation through partnership-based behaviour
• we inspect the products delivered and evaluate supplier performance

To comply with legal and local requirements…

• we periodically review all legislation and the current concerns of society

To lower our impact on the environment…

• we take steps to avoid and reduce the consumption of resources and the generation of waste and emissions as a result of our activities
• we fulfil all our legal and other environmental obligations
• we assess the impact of our activities regularly and define targets and measures accordingly
• we optimise our existing processes and use the most environmentally friendly methods and technology available when making new investments
• we inform stakeholders about our environmental performance

To ensure the health and safety of employees…

• we provide them with safety information and training on an ongoing basis
• we operate all our systems and equipment in accordance with the stipulated safety regulations
• we provide the resources required to continuously improve our standards

To optimise overall costs…

• we define KPIs for all major processes
• we employ appropriate work equipment and use it optimally
• we periodically review our structures and define clear areas of responsibility

To minimise risks…

• we produce an annual risk assessment, in which all potential risks are identified, defined and evaluated
• where necessary, we introduce and implement appropriate measures